Comments on: I’ve cancelled my Orange mobile contract http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/ follow me on http://twitter.com/robmanuel Mon, 23 Jan 2012 18:18:07 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: matt http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/comment-page-2/#comment-76794 matt Wed, 19 Oct 2011 21:00:15 +0000 http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/#comment-76794 the futures shite the futures orange the futures shite

the futures orange

]]> By: mo http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/comment-page-2/#comment-75963 mo Sun, 19 Jun 2011 18:35:42 +0000 http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/#comment-75963 message to the site mods Why are you allowing all the bad language on these comments to be published, is it not your job to moderate unacceptable language message to the site mods

Why are you allowing all the bad language on these comments to be published, is it not your job to moderate unacceptable language

]]> By: mo http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/comment-page-2/#comment-75962 mo Sun, 19 Jun 2011 18:34:28 +0000 http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/#comment-75962 I can only speak from my own experience but I have not had any problems with orange, phone is fine, service has been fine and signal fine!!! I can only speak from my own experience but I have not had any problems with orange, phone is fine, service has been fine and signal fine!!!

]]> By: alexander http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/comment-page-2/#comment-75946 alexander Sun, 12 Jun 2011 20:57:38 +0000 http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/#comment-75946 Well how about this for stupidity. bee with orange for years have 11 magic numbers to prove. bought a new phone two months before contract expired during this time built up loyalty bonus. was paying £8·44 a month for 200 mins + 300 text, more than i needed but i was happy. THEN had the new phone and bought 4 new phone and contracts for my wife and kids so even more loyal. so what did orange do, whith out my knowledge took my loyalty bouns off me, so i am now paying, for my part of the contract, £25 quid. But did not notice (due to my computer going on the blink for a couple of mounths and the bill being paid by DD and family going on) wheni questioned then they said , in so many words, TOUGH! S what it means is that stay loyal, bring more business and we will take your loyaity bouns off you and charge you more. ORANGE SUCKS. Well how about this for stupidity. bee with orange for years have 11 magic numbers to prove. bought a new phone two months before contract expired during this time built up loyalty bonus. was paying £8·44 a month for 200 mins + 300 text, more than i needed but i was happy. THEN had the new phone and bought 4 new phone and contracts for my wife and kids so even more loyal. so what did orange do, whith out my knowledge took my loyalty bouns off me, so i am now paying, for my part of the contract, £25 quid. But did not notice (due to my computer going on the blink for a couple of mounths and the bill being paid by DD and family going on) wheni questioned then they said , in so many words, TOUGH! S what it means is that stay loyal, bring more business and we will take your loyaity bouns off you and charge you more. ORANGE SUCKS.

]]> By: Stacey http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/comment-page-2/#comment-75936 Stacey Tue, 07 Jun 2011 19:08:37 +0000 http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/#comment-75936 Need Help!!!!!!!!!! I have had my contract for 19months now and when i purchased the 24mth contract i tried to take my handset back after finding out i had either a 7 or 14 day cooling off period yet the Orange shop would not accept my phone back at all. I need to get out of my contract urgently as it is costing me way too much as i have recently been made redundant. My contract does not state the cost of call charges. Is there any way i can cancel my contract early without paying my way out of it. Kind Regards Stacey Need Help!!!!!!!!!!

I have had my contract for 19months now and when i purchased the 24mth contract i tried to take my handset back after finding out i had either a 7 or 14 day cooling off period yet the Orange shop would not accept my phone back at all. I need to get out of my contract urgently as it is costing me way too much as i have recently been made redundant. My contract does not state the cost of call charges. Is there any way i can cancel my contract early without paying my way out of it.

Kind Regards

Stacey

]]> By: Orangesucks http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/comment-page-2/#comment-75813 Orangesucks Tue, 12 Apr 2011 07:46:33 +0000 http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/#comment-75813 I was so enraged by the way that Orange customer service treated me 2 years ago that I decided to blog the whole thing on www.orangesucks.com. I'd been with them for about 14 years and then treated like I was a complete idiot and a liar. If they haven't done so already then Orange need to sort themselves out. Whatever happened to customer service, anyway??? It seems to be a thing of the past. My advice - as soon as a company treats you badly, change them. It's the only way these companies will learn if people start moving on mass. Great site by the way Rob! I was so enraged by the way that Orange customer service treated me 2 years ago that I decided to blog the whole thing on http://www.orangesucks.com. I’d been with them for about 14 years and then treated like I was a complete idiot and a liar. If they haven’t done so already then Orange need to sort themselves out. Whatever happened to customer service, anyway??? It seems to be a thing of the past. My advice – as soon as a company treats you badly, change them. It’s the only way these companies will learn if people start moving on mass.
Great site by the way Rob!

]]> By: Neil http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/comment-page-2/#comment-75758 Neil Tue, 15 Mar 2011 07:39:19 +0000 http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/#comment-75758 And as for 24mnth contracts wtf its a phone why should you b tied like dat as when you take a phne out at that tIME you may wel be able to afford it at the time but it dnt mean to say in 12months ya can anything can happen especially with the climate today so why should yahave to be in such a long contract jus to be to have the phne ya like coz lets face it not all phnes ya cn get on payngo And as for 24mnth contracts wtf its a phone why should you b tied like dat as when you take a phne out at that tIME you may wel be able to afford it at the time but it dnt mean to say in 12months ya can anything can happen especially with the climate today so why should yahave to be in such a long contract jus to be to have the phne ya like coz lets face it not all phnes ya cn get on payngo

]]> By: Neil http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/comment-page-2/#comment-75757 Neil Tue, 15 Mar 2011 07:26:48 +0000 http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/#comment-75757 So they tell me speak to insurance and tel them so can get a different 1 sent out so done just tha insurance then speaks to o2 and they said they never said no such thing they made me out to be a liar. They wouldnt help me get the phne changd after weeks of trying so swerved them and if they think they getn a single pound outta me they can fink again. It's not just orange its all of them there more then happy to take yh money but giv ya shit service. So they tell me speak to insurance and tel them so can get a different 1 sent out so done just tha insurance then speaks to o2 and they said they never said no such thing they made me out to be a liar. They wouldnt help me get the phne changd after weeks of trying so swerved them and if they think they getn a single pound outta me they can fink again. It’s not just orange its all of them there more then happy to take yh money but giv ya shit service.

]]> By: Neil http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/comment-page-2/#comment-75756 Neil Tue, 15 Mar 2011 07:17:40 +0000 http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/#comment-75756 i hate all networks there all the same i was on o2 and had been since they were btcellnet. In oct 10 i took a new contract with them a s.e w995 to begin with when i orderd the phone on there site it said buy b4 a certain time to get next working day delivery, phone said instock so pays dposit 2weeks lata a got the phone. Id rung them to ask why a neva got the phne they said its not in stock so 4 them 2wkz that i waited i checked there site everyday and not once did it say n there site that they were out stock. So finaly gets me phne following month i lose it my own fault like but thats what the insurance is 4 right? Huh i ended up with a crappy nokia 3 were changed due to faults when speaking to o2 hand on my heart they tried to say a couldn't av the nokia n97mini because they didnt support them handsets neva heard dat 1 b4 like i hate all networks there all the same i was on o2 and had been since they were btcellnet. In oct 10 i took a new contract with them a s.e w995 to begin with when i orderd the phone on there site it said buy b4 a certain time to get next working day delivery, phone said instock so pays dposit 2weeks lata a got the phone. Id rung them to ask why a neva got the phne they said its not in stock so 4 them 2wkz that i waited i checked there site everyday and not once did it say n there site that they were out stock.

So finaly gets me phne following month i lose it my own fault like but thats what the insurance is 4 right? Huh i ended up with a crappy nokia 3 were changed due to faults when speaking to o2 hand on my heart they tried to say a couldn’t av the nokia n97mini because they didnt support them handsets neva heard dat 1 b4 like

]]> By: simon http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/comment-page-2/#comment-75730 simon Wed, 09 Mar 2011 19:41:09 +0000 http://www.robmanuel.com/2006/12/04/ive-cancelled-my-orange-mobile-contract/#comment-75730 Clearly you work for them... given, your experience, appears impossible. Terms and Conditions mean nothing, when the service you are provided with is substandard, which Orange is. As for dealing with the Idiots in Customer Services, it's really difficult not to be rude with the uneducated fools that have been employed. Clearly you work for them… given, your experience, appears impossible.

Terms and Conditions mean nothing, when the service you are provided with is substandard, which Orange is.

As for dealing with the Idiots in Customer Services, it’s really difficult not to be rude with the uneducated fools that have been employed.

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